Returns and warranty help

Contact us within 30 days

Contact Sales within 30 calendar days of delivery to request return authorization. Items must be unopened, unused, unexpired, in resalable condition, and returned with original packaging unless Misieco confirms otherwise in writing.

Items that may be restricted

Sterile, opened, temperature-sensitive, special-order, custom, clearance, implantable, or manufacturer-direct products may be final sale or subject to manufacturer rules. Do not ship a return without written authorization.

Damage, errors, and warranty

Report damaged, defective, or incorrect shipments promptly with photos and the invoice number. Manufacturer warranty eligibility varies by item; Misieco will help coordinate a valid claim but does not extend a manufacturer warranty beyond its written terms.